While continuing my work helping out with support and billing, I've also been doing some testing for the Eponym Blog Directory. We quietly launched the Directory without any fanfare or real publicity.
We're wanting to see how well it does on it's own without media blitzes, plus we want to see how well the server can handle the load (remember, it's still in BETA).
Basically, we don't want a server crash on it's initial launch. Very soon though, that won't be a concern due to some changes that will occur with our hardware. In the mean time, we are playing it safe. We are still accepting site submissions, so be sure to get your favorite blogs in ASAP.
I've also been spending time working on/with a new system we are going to use to handle the large influx of support, billing, and technical issues that we are receiving from our blogger's. It's not really an issue of Eponym having lots of problems, it's simply a part of having 30,000 blogger's all with their own unique feedback, concerns, and billing changes.
Soon, we'll be releasing a very helpful on-line account, billing, and support ticket management system that will take some pressure off us humans. Meanwhile, I'm installing the support/ticket system and thoroughly testing it prior to hitting production.
Tagged: Eponym, Eponym.com, Eponym Blog Directory, Directory, Blog Directory, BETA, Release
July 20th, 2006 at 4:18 pm
I like the interface, it seems pretty slick. I don't know much about this stuff but it looks like you worked hard on it.
July 20th, 2006 at 6:13 pm
We did work hard on it. Some of us more than others, but together, we think it turned out wonderfully.